Returns & Refund Policy
Understand our return and refund process, including eligibility, conditions, and timelines.
Overview
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the conditions outlined below.
Return Eligibility
Items must be returned within 14 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
Certain items may not be eligible for return, including custom-made products, clearance items, or products marked as non-returnable at the time of purchase.
Return Process
To initiate a return, please contact our support team with your order details. Once your request is approved, you will receive instructions on how to return your item.
Refunds
After receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a few business days.
Shipping Costs
Shipping costs are non-refundable unless the return is due to a defective or incorrect item. Customers are responsible for return shipping costs unless otherwise stated.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with photos and details so we can resolve the issue as quickly as possible.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our website.
